Privacy Policy

1) What Personal Information Do You Collect?

If you wish to contact Lightwork Electrical via the enquiry form on our Contact Us page, you will need to provide the following details:

• Your name
• Your email address
• Your phone number

We will keep a record of this information (along with any other information you supply in your message to us) so as to deal with your enquiry effectively going forward.

Similarly, if you contact us via another method – e.g. by calling us on the phone, sending us an email, or posting a letter to one of our registered business addresses – we may retain a record of any information you supply in the course of your correspondence with us.

If you become a customer of Lightwork Electrical, we may ask you to supply additional information about yourself to help us deliver the best service possible.

2) How Is My Information Used?

If we record any personal details about you, we will aim to use this information exclusively to help us deal with your enquiry.

While it is unlikely that we will ever have to use your personal information in any other way, we reserve the right to use your personal information for other purposes if necessary (for example, information we hold may be shared with police officers if it is relevant to a criminal investigation).

Unless you give us explicit permission to do so, we will never:

• Add you to any mailing lists
• Send you correspondence that is unrelated to your reasons for contacting us
• Sell your personal information to a third party
• Share your information with anyone else unless there is a very good reason (e.g. assisting a police investigation)

3) What Are My Rights?

You have the right to:

• Request a copy of all the personal data (if any) we hold on you – in most cases, we can provide this data for free within 1 month of receiving your request
• Correct any false, outdated or incomplete data we hold on you
• Request that we delete any/all personal data we hold on you – such requests will be honoured unless we have a legitimate reason for refusal
• Withdraw any permissions you have given us in the past (e.g. if you give us permission to send you marketing materials via email, you can change your mind at any time)

If you wish to invoke any of these rights, please email office@lightworkelectrical.uk for assistance.

4) Does This Website Use Cookies?

Yes, our website uses cookies to provide a better browsing experience. View our cookies policy here.

We also reserve the right to use tools like Google Analytics to collect aggregated data about how people use our website. These tools do not record personally-identifiable information; they just tell us things like how often a particular page was viewed, how many times a specific button was clicked, how many visits we got from Google or Facebook on a given day, etc.

Even so, if you would prefer to opt out of Google Analytics data collection, you can do so by installing this browser add-on.